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Privacy Policy

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Privacy Policy

This Privacy Policy explains how Taxwaale collects, uses, maintains, and discloses information from users (each a “User”) of the website (“Site”). This policy applies to the Site and all products and services offered by Taxwaale.

Personal Identification Information

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our Site, fill out a form, or engage in other activities, services, features, or resources available on our Site. Users may be asked for their name, email address, and phone number. However, Users can visit our Site anonymously. We collect personal information only when Users voluntarily submit it. Users can choose not to provide this information, which may limit their ability to engage in site-related activities.

Non-Personal Identification Information

We may collect non-personal identification information whenever Users interact with our Site. This information may include the browser name, type of computer, operating system, internet service provider, and other technical details related to their connection to our Site.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. These cookies are stored on the User’s device for record-keeping purposes and to track certain information. Users can choose to set their web browser to refuse cookies or alert them when cookies are used. However, some parts of the Site may not function properly if cookies are disabled.

How We Use Collected Information

Taxwaale may collect and use Users’ personal information for the following purposes:

To improve customer service – Helps us respond to inquiries and support requests more efficiently.

To personalise User experience – We analyse data to understand how Users engage with our services.

To improve our Site – User feedback helps us enhance our products and services.

To process payments – Information provided by Users when placing an order is used solely for fulfilling that order. We do not share this information except when necessary to complete the service.

To run promotions, surveys, or other Site features – To send Users information they have agreed to receive about relevant topics.

To send periodic emails – We may use the email address to send updates about orders, respond to inquiries, and provide company news, promotions, or service information. Users can unsubscribe at any time via the link provided in emails.

How We Protect Your Information

We protect the security of the User’s personal information from unauthorised access, change, disclosure, or destruction. Sensitive information transfers from the Site to Users are protected through encryption over secure SSL. The Site follows appropriate PCI vulnerability standards and is a safe environment.

Sharing Your Personal Information

We may use third-party service providers to perform normal business operations, such as sending newsletters or conducting surveys. User permission will be deemed adequate for limited purposes for which their information may be shared with any of such third parties.

Compliance with the Children’s Online Privacy Protection Act

It is essential to protect the privacy of children. Collecting or retaining personal information from persons under thirteen is not done intentionally, and this site is not intended to appeal to those younger than thirteen.

Changes to This Privacy Policy

Taxwaale has the right to change this Privacy Policy at any time. Users will be informed about the changes via email. Therefore, we encourage Users to revisit this page regularly to learn how the information is safeguarded from misuse. Users using our Site understand that it is their duty to review this policy for amendments.