This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) (a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or Information) Rules, 2011 framed under the (Indian) Information Technology Act, 2000 (as amended from time to time) that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.taxwaale.com Platform.
The online platform –www.taxwaale.com, is owned and operated by Calculate WebTax India LLP, a private limited company incorporated under the Companies Act, 2013 with its registered office at RC-1025, Prem Vihar, Near Gupta Hospital, Opp. 62 A-block Noida – 201309 (“Taxwaale“, “We“, “Our“. “Us“). The Website, its subdomains and other sites/ apps/ other channels including any mobile applications maintained by Taxwaale to enable the Services shall be collectively referred to hereinafter as the (“Platform“). The products and services provided by Taxwaale through the Platform shall be referred to as (“Services“).
The words “You” and “Your” refer to the person(s) who use and avail the Services provided by Taxwaale through the Platform and shall include both singular and plural. The Services provided herein is only for the Indian citizens and tax resident of India.
- ACCEPTANCE TO THE TERMS OF USE
Read carefully and understand these terms of use (“Terms”) before accessing this Platform. By accessing or using any part of the Platform, You agree to be bound by these Terms. If You do not agree to these terms then You may not access the Platform or use the Services provided by Taxwaale through the Platform.For the purpose of the Terms and wherever the context so require, the terms ‘You’ or ‘Your’ shall mean any person who uses the Platform or the Services in any manner whatsoever including persons browsing the Platforms and its content, posting comments or any content or responding to any advertisements or content on the Platforms. By accessing the Platform and/or by using the Service, You agree to comply with these Terms. Additionally, when using a portion of the Service, You agree to conform to any applicable posted guidelines for such Service, which may change from time to time. Thus, You accept the Terms by creating an account for Services at any Taxwaale Platform. Should You object to any term or condition of these Terms, any guideline, or any subsequent changes thereto or become unhappy with Taxwaale in any way, You hereby explicitly agree that Your only choice is to immediately discontinue access or use of the Services provided by Taxwaale through the Platform.It will be Our sole discretion, to change, modify, add or remove portions of these Terms, at any time without any prior written notice to You.Your continued use of the Platform following the posting of changes to the Terms will mean that You accept and agree to the revisions. As long as You comply with these Terms, We grant You a personal, nonexclusive, non-transferable, revocable, limited privilege to enter and use the Platform and the Services for the legitimate and lawful purposes mentioned herein. By using this Platform, we do not grant authority to collect, aggregate, segregate, duplicate, display or any other derivative use of the Service or information provided by Us.
You understand and agree that translation of the Terms if any, into other languages is for Your convenience only and that the English version governs the terms of Your relationship with Taxwaale. Furthermore, if there are any inconsistencies between the English version of the Terms and any translation, the English version of the Terms shall prevail and govern.
As soon as You access, browse or otherwise use the Platform and/or the Services, it is implied and indicates Your agreement to all the terms and conditions under these Terms.
- ELIGIBILITY
Use of the Platform and/or the Services, either by registration or by any other means, is available only to persons, who are citizens of India or Non-Resident Indians, who are 18 years of age and above and persons who can enter into a legally binding contract, and/or are not barred by any law for the time being in force. - DESCRIPTION OF SERVICE PROVIDER
Form and nature of the Services which Taxwaale provides may change from time to time without prior notice to You. Taxwaale may stop (permanently or temporarily) providing the Services (or any features within the Services) to You or to users generally at Taxwaale’s sole discretion, without prior notice to You. You may stop using the Services at any time. Normally, You do not need to specifically inform Taxwaale when You stop using the Services. You acknowledge and agree that if Taxwaale disabled access to Your account, you may be prevented from accessing the Services and/or the Platform, Your account details or any files or other content which is contained in Your account.You agree to allow Us to add You as Our client on the Income Tax Department web services to submit ITR, retrieve ITR-V, refund status, 26AS, etc as per the Electronic Furnishing of Return of Income Scheme, 2007 including any subsequent amendments, notifications or similar schemes, regulations, rules issued from time to time.You acknowledge and agree that while Taxwaale may not currently have set a fixed upper limit on the number of transmissions You may send or receive through the Services or on the amount of storage space used for the provision of any Service, such fixed upper limits may be set by Taxwaale at any time, at Taxwaale’s discretion.
- USE OF THE SERVICES BY YOU
While preparing Your tax return / filing Your tax return or to provide advice about tax matters, You will need to provide information about Your income, investments, credits, dependents, etc. Collectively, this information is known as (“Tax Return Information”). In order to use Taxwaale Services, You will need to provide Your Tax Return Information. You agree that any Tax Return Information You give to Taxwaale will always be accurate, correct and up to date and Taxwaale shall not in any way be liable for any claims or disputes, which arises due to any wrong Tax Return Information provided by You and/or which are not attributable to Taxwaale.We will prepare the return as per the Tax Return Information given by You. Taxwaale is the only medium/platform between You and the income tax department for filing the income tax return and other related services. You will be solely responsible for any action taken against You by the income tax department.You will be solely responsible for (and that Taxwaale has no responsibility to You or to any third party for) any breach of Your obligations under the Terms and for the consequences (including any loss or damage which Taxwaale may suffer) of any such breach. Taxwaale will not be held responsible for the data loss / data breach due to hacking of the server/system or due to any other technical reason.
- REFUNDS POLICY
Both the Client and We have the right to terminate any Services for any reason, including the ending of Services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to Us which constitute payment in respect of the provision of unused Services shall be refunded as per the discretion of Taxwaale. - YOUR PRIVACY AND PERSONAL INFORMATION
For information about Taxwaale’s data protection practices, please read Taxwaale’s privacy policy at https://Taxwaale.in/legal/privacy-policy. This policy explains how Taxwaale treats Your personal information, and protects Your privacy, when You use the Services through Our Platform. You agree to the use of Your data by Taxwaale in accordance with Taxwaale’s privacy policies. - CORRECTNESS OF INCOME TAX RETURN
Taxwaale takes great care in ensuring the correctness of Your Income Tax Return based on the data provided by You. There are strong test suites and professionals (internal and third party) who work hard on ensuring the correctness of Taxwaale software. However, Taxwaale provides no guarantee or warranty on the correctness of Your Income Tax Return. You are required to review Your Income Tax Return for ensuring correctness. You will not hold Taxwaale responsible for any issue that arises from incorrect Income Tax Return filing. Also, You hereby explicitly agree that Taxwaale will not be held responsible for any error occurred due to bugs in the system/server or due to any other technical reason. - PASSWORDS AND ACCOUNT SECURITY
You will be responsible for maintaining the confidentiality of passwords associated with any account You use to access the Services. Accordingly, You will be solely responsible to Taxwaale for all activities that occur under Your account. If You become aware of any unauthorised use of Your password or of Your account, You agree to notify Taxwaale immediately. - JURISDICTION
Any controversy or claim arising out of or relating to this contract the breach thereof, shall be settled by sole arbitrator appointed by Taxwaale in accordance with Arbitration and Conciliation Act, 1996.The terms of the agreement are exclusively based on and subject to Indian law. You hereby consent to the exclusive jurisdiction and venue of courts in Jaipur, India in all disputes arising out of or relating to the use of this Platform. - LIABILITY OF TAXWAALE
You expressly agree that use of the platform and the products/services is at your sole risk. The contents, information, software, products, features and services published on this platform may include inaccuracies or typographical errors. Changes are periodically added to the contents herein. Taxwaale and/or its respective suppliers may make improvements and/or changes in this platform at any time.In no event shall Taxwaale and/or its associated entities be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this platform or with the delay or inability to use this platform, or for any contents, information, software, products, features and services obtained through this platform, or otherwise arising out of the use of this platform, whether based on contract, tort, strict liability or otherwise, even if Taxwaale or any of its associated entities has been advised of the possibility of damages. - COPYRIGHT & NO RETRANSMISSION OF INFORMATION
Taxwaale as well as the design and information contained in this Platform is the valuable, exclusive property of Taxwaale, and nothing in this Terms and Conditions of Use shall be construed as transferring or assigning any such ownership rights to You or any other person or entity.You may not resell, redistribute, broadcast or transfer the information or use the information in a searchable, machine-readable database unless separately and specifically authorised in writing by Taxwaale prior to such use. You may not rent, lease, sublicense, distribute, transfer, copy, reproduce, publicly display, publish, adapt, store or time-share Taxwaale or its Products/Services, any part thereof, or any of the information received or accessed therefrom to or through any other person or entity unless separately and specifically authorised in writing by Taxwaale prior to such use. In addition, You may not remove, alter or obscure any copyright, legal or proprietary notices in or on any portions of Taxwaale without prior written authorisation. Except as set forth herein, any other use of the information contained in this site requires the prior written consent and may require a separate fee. - EQUIPMENT AND OPERATION
You shall provide and maintain all telephone/internet and other equipment necessary to access this Platform, and the costs of any such equipment and/or telephone/internet connections or use, including any applicable taxes, shall be borne solely by You. You are responsible for operating Your own equipment used to access Taxwaale. - INDEMNIFICATION
You agree to indemnify, save, and hold Taxwaale, its associated entities, affiliates, contractors, employees, officers, directors, agents and its third party associates, licensors, and partners harmless from any and all claims, demands, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of the Platform, any violation by you of these Terms, or any breach of the representations, warranties, and covenants made by you herein or for infringement of any intellectual property or other right of any person or entity, or as a result of any threatening, libellous, obscene, harassing or offensive material posted/ transmitted by You on the Platform. - INTELLECTUAL PROPERTY
Taxwaale grants you a limited, non-transferable and revocable license to access and use the Platform or any part thereof for availing the Services, but not to download any material from it (other than page caching) or modify it, or any portion of it for commercial use. Unless otherwise stated, copyright and all intellectual property rights in or of the Platform and all material presented and contained in the Platforms, together with the Platform design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software including but not limited to text, audio, video or graphical images, trademarks and logos appearing on this Platform belongs to Taxwaale, its parent, affiliates and associates or licensed to Taxwaale and are protected under applicable Indian laws. Any unauthorised access to the Platform (or any part thereof) or any networks, servers or computer systems connected to the Platform and any attempt to modify, adapt, translate or reverse engineer any part of the Platform or re-format or frame any portion of the pages of the Platform is not permitted without Taxwaale’s express written consent. Strict action shall be taken against any infringement and shall be vigorously pursued and defended to the fullest extent permitted by law.Copyright and all intellectual property rights in all third-party material presented on this Platform belong to such third parties and access and usage of such third party material shall be governed by the terms and conditions specified by such third parties.The license provided to You under this Terms is non-transferable and does not permit any resale or commercial use of this Platform or its contents; any downloading or copying of account information for the benefit of anyone other than your use; or any use of data mining, robots, or similar data gathering and extraction tools.
- ANTI SPAM POLICY
Taxwaale recognises the receipt, transmission or distribution of spam emails (unsolicited bulk emails) as a major concern and has taken reasonable measures, to minimise the transmission and effect of spam emails in its computing environment. All emails received by Taxwaale are subject to spam check. Any email identified as spam will be rejected with sufficient information to the sender for taking necessary action. With this measure, along with other technical spam reduction measures, Taxwaale hopes to minimise the effect of spam emails. Taxwaale reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action, from time to time. - LINKS TO THIRD PARTY SITES
Certain links on the Platform lead to resources located on servers maintained by third parties over whom Taxwaale has no control. Taxwaale has not reviewed, nor approved these sites and is not responsible for the contents or omissions of any linked site or any links contained in a linked site. The inclusion of any linked site does not imply endorsement by Taxwaale of the site. Third party links to Taxwaale shall be governed by a separate agreement. Any transactions relating to services not directly offered by Taxwaale are to be settled inter-se between the parties and all warranties express or implied of any kind, regarding any matter pertaining thereto, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed by this Platform. The advertisements that You see displayed on this Platform are delivered by third parties and Taxwaale will not be responsible for any promises, representations made in the advertisements. - NOTICE
Taxwaale may provide You with notices and communications by email, SMS, push notifications, regular mail or postings on the Platform or voice call or internet-based messaging applications like WhatsApp or by any other reasonable means based on the details provided by You. In case of any change in any details provided by You, including but not limited to email id and/or mobile number and/or correspondence address, you shall inform Taxwaale in writing in advance in the prescribed format to carry out the necessary changes in its records.You hereby unconditionally consent that such communications sent by Taxwaale to you via the above-mentioned modes are upon the request and authorisation from You.Except as otherwise set forth herein, notice to Taxwaale must be sent by courier or registered email to info.taxwaale@gmail.com
You agree to be contacted by Taxwaale and its representatives over phone or on registered email id with reference to the Services. You agree and confirm that if your mobile number is registered in the Do Not Disturb (DND) list of TRAI, you may not receive SMS or calls from Taxwaale. You agree to take steps to deregister from the DND list and shall not hold Taxwaale liable for non-receipt of SMS or calls in the interim period.
- DELETION OF ACCOUNT
You now have an option to delete your ITR account with us after availing services from us or after filing your ITR through our platform.However, by agreeing to these Terms, you have provided your express consent and acknowledge that the Company can retain/ store your data and confidential information, of any nature (either wholly or partially), in the Company’s servers or cloud or otherwise in any other medium as may be transmitted/ processed/ passed through the Platform.You further agree and give your express consent that data related to paid and/or filed ITR details and/or paid services will not be deleted, on your request for account deletion either directly or from any third-party service providers.
Please note that when you delete your account with us, deletion and retention of data will be as per the privacy policy and terms and conditions as available on Taxwaale’s website. Once a user account is deleted, the user/you will lose access to the user’s/your ITRs and the account cannot be restored later.